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Delivery Fees
iNetwork2u delivers FREE across Malaysia. Members may place an order on your member portal. The process for placing an order is as follows:
1. Choose your products and add them to cart
2. Check your cart
3. Provide your personal details
4. Confirm order
5. Order will be delivered to you
Domestic Shipping
All domestic order will be shipped by Gdex
Available/in stock goods usually are shipped within the next working day after you have placed your order. Ensure your submitted shipping address is correct. We are not taking the responsibility of shipment to the wrong address.
*Please allow 1-3 working days for ground shipping. Delivery times do not include Saturdays, Sundays and Public Holidays
Our ability to ship your order to you is only as good as the information that you provide us. Whether you are ordering products for yourself or others, you must ensure that you provide us with a precise address. We cannot be held responsible for delivery failures if you don’t give us the correct address or if it is an address that we can’t perform delivery to. iNetwork2u reserves the right to cancel or refuse to accept any order with terms and conditions applicable.
Our Return & Refunds Policy covers refused and returned orders due to system error, customer error, and/or driver inability to safely and correctly deliver an order. This refund policy does not apply to goods which have been opened, used or damaged after delivery, or if any attempt has been made to alter the product, iNetwork2u will not be held liable to any financial or physical damages of any kind.
All products and orders must be returned in their original condition. Customers bear all costs associated with the refusal and return of any order if there is no fault on the part of iNetwork2u. Failure to adhere to the terms and conditions of iNetwork2u will prohibit any refunds or credits being issued to the customer. Product expiration date should be one year from the date of exchange as printed on the product.
No refunds, exchange, cancellations, or amendments are applicable once payment is processed and completed online. Any issue regarding delivery or refund, you may contact Customer Service through our email at [email protected] / our Customer Service number at 012-2796296.
The company is committed to protecting member’s privacy. The purpose of this Privacy Policy is to inform members as to what information may be collected whenever the member visits company website ("the Site") or when the member become a distributor, how such information will be used by the company and/or other persons or entities, with whom such information may be shared, choices regarding the collection, use and distribution of such information, ability to edit, update, correct or delete such information and the security procedures that the company has implemented to protect member’s privacy.
1. Notice Collection of Information
1.1) In instances where member may be asked for certain types of personal information (e.g., first and last name, NRIC number, mailing address, postal code, telephone number, email address, credit card number, bank information, etc.) and the member refuses to disclose such personal information to the company, this does mean that in some cases, the company may not be able to provide service requested and the potential member will not enable successful registration.
2. Use of Information
2.1) The company uses the information that is collected about members for a variety of purposes. In such cases members will be informed about these purposes at the time of collection. For instance, information about distributors will be used to provide services, calculate earnings and bonuses and ensure compliance with the company's regulations. In compliance with the Personal Data Protection Act 2010 and its requirements to maintain records, the company may need personal information for confirmation and reporting.
3. Customer Information Sharing
3.1) The company may employ vendors to perform functions on their behalf, such as fulfilling orders, delivering packages, processing credit card payments, and providing customer service. As such, these vendors are under a contractual obligation to use confidential data received from iNetwork2u only for purposes that fall within the functions for which they are hired. However, when the company has reason to believe that the confidential data is necessary to identify, contact or bring legal action against persons or entities that may be harming the member, company or others, the company may also disclose information as required by the law.
3.2) Lineage report is report where information on members and members’ down-lines, including, but not limited to, name, identification number, level or rank and sales statistics. The reports provided to members in the strictest confidence and for the sole purpose of supporting the members to further develop their membership.
4. Security
4.1) The company takes reasonable steps to ensure that the personal information collected remains accurate, timely and secure. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. While the company strives to protect member’s personal information, complete security cannot be guaranteed or warranted. Hence the company shall not be responsible for any harm that member or any persons may suffer as a result of a breach of confidentiality in respect of the use of the company website or any information transmitted to the company website.
5. Data Integrity
5.1) Personal information will be kept in active files or systems as long as needed to meet the purposes for which it is collected or as required to perform the contractual relationship with the members, and the commercial relationship with the customer.
6. Access or Alterations to Member’s Information
6.1) If the member identifies any inaccurate personal information and needs to make a change or would like to verify such information, please contact the company so that the information may be updated in the system records or the member may go online to iNetwork2u’s member portal and update their own information.
6.2) iNetwork2u membership is considered for only persons above the age of 18. Hence, if the company become aware that personal information regarding a person under the age of 18 has been collected at the Site, reasonable efforts will be made to delete it from the company’s records.
7. Use of Cookies
7.1) “Cookies” are small pieces of information that are stored on computer hard drives. The Company may use cookies to recognize the member whenever the member returns to the Site in order to provide better user experience. The Company may allow third parties to use “cookies” on the website. The company does not control the use or contents of third party cookies. If the member elect to block cookies, please note that full advantage of the features and functions of the site may be omitted.
8. Third-Party Links
8.1) The Site may contain links to websites operated and maintained by third parties over which the company has absolutely no control, e.g. logistic partner. Any information provided to third party websites will be governed under the terms of each websites' privacy policy and members are encouraged to investigate and ask questions before disclosing any information to the third-party operators’ websites. The company has no responsibility or liability whatsoever for the content, actions or policies of third-party websites.
Please read these Terms of Service (“Terms”) carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the iNetwork2u platform, you agree to comply with and be bound by these terms. Please note: These terms contain an arbitration clause and class action waiver that applies to all iNetwork2u Users and Members. It affects how disputes with iNetwork2u are resolved. By accepting these terms, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully. Thank you for choosing iNetwork2u!
These terms constitute a legally binding agreement (“Agreement”) between you and iNetwork2u (as defined below) governing your access to and use of the iNetwork2u website, including any subdomains thereof, and any other websites through which iNetwork2u makes its services available (collectively, “Site”), our mobile, tablet and other smart device applications, and payments (including but not to direct debit, FPX, credit, debit, recurring subscriptions, and other forms of transactional and stored value payments), processing and associated items, and all associated services (collectively, “iNetwork2u services”). The Site, Application and iNetwork2u Services together are hereinafter collectively referred to as the “iNetwork2u”.
Collectively the use of the term “iNetwork2u” may be used interchangeably within this document to denote any or all parts of our website, mobile applications, other services and access points, or the platform and should be viewed as such.
Our Privacy Policy, and other policies applicable to your use of the iNetwork2u are incorporated by reference in this page.
When these terms mention “iNetwork2u,” “we,” “us,” or “our,” it refers to the iNetwork2u company you are contracting with. Your contracting entity will generally be determined based on your country of residence or establishment.
Our collection and use of personal information in connection with your access to and use of the iNetwork2u is described in our Privacy Policy. This set of Terms and Conditions will help you understand how iNetwork2u operates in serving you.